Politique de remboursement

Refund Policy

We accept returns within 30 days of the date your order was received.

To be eligible for a return, your item must be in the same condition as you received it — unused, with tags, and in its original packaging. A receipt or proof of purchase is also required.

How to initiate a return? Contact us via the contact form on our website mysummercool.store to start your return. Items sent back without a prior request will not be accepted.

Non-refundable items — Some items cannot be returned, including sale items or gift cards.

Exchanges — The fastest way to get the item you want is to return the item you have and, once the return is accepted, make a new purchase separately.

Refunds — Once your return is received and inspected, we will notify you by email of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 10 business days.